Hey all. My brother in law has a 2002 Jetta 1.8t automatic.
The car died on him this morning, and the service department (Jack Daniels VW, Fair Lawn NJ) told him "The cams need to be replaced" And its going to cost $3000. And its not covered under warranty unless he can come up with all of his 5000 mile oil change receipts. He had approx half of his oil changes done at the dealer, which they have record of. The other half were done at local repair garages. He is accumulating as much paperwork as he can. Can they deny coverage if we are missing a receipt or two? Any help here is greatly appreciated.
Thanks!
Jesse
The car died on him this morning, and the service department (Jack Daniels VW, Fair Lawn NJ) told him "The cams need to be replaced" And its going to cost $3000. And its not covered under warranty unless he can come up with all of his 5000 mile oil change receipts. He had approx half of his oil changes done at the dealer, which they have record of. The other half were done at local repair garages. He is accumulating as much paperwork as he can. Can they deny coverage if we are missing a receipt or two? Any help here is greatly appreciated.
Thanks!
Jesse