VW Vortex - Volkswagen Forum banner
1 - 20 of 24 Posts

·
Registered
Joined
·
119 Posts
Discussion Starter · #1 ·
So driving along today. Glow Plug Light Starts flashing and car is under reduced power. Call the dealer and they say ot bring it on. Keep driving and the car just completely dies. Wont start and just keeps turning over...

Thoughts?
 

·
Registered
Joined
·
119 Posts
Discussion Starter · #6 ·
Just recieved the preliminary estimate: $10,260. Has been submitted ot VWofA Customer Care and should have an answer as to if its covered.

If its not, I will be contacting an attorney. Anybody know a good one in the Arizona area?
 

·
Registered
Joined
·
119 Posts
Discussion Starter · #8 ·
Just recieved word that VWofA has authorized 100% warranty coverage on my car in part of teh fact that I am a multiple VW owner, I am the original owner of this car, I have had all of my service done at the same dealer on all my cars and that this particular one has been maintained in 100% compliance to the manual. :)
 

·
Registered
Joined
·
156 Posts
Quote "However, owning multiple VWs, being the original owner, or having the car serviced at the same dealer should have absolutely zero bearing on whether the issue was covered under warranty." endQuote.

Perhaps it shouldn't have any bearing, but if your out of your original factory warranty, it absolutely does. I managed a service aisle before, and all of these things factor in the manufacturer's decision.

-Eric
 

·
Registered
Joined
·
195 Posts
As a TDI newbie, can someone explain to me why this fuel pump costs $10k? Does this include a new engine and trans too? Sorry, I'm sure this a stupid question but I just don't see how this happens.

Is there any special maintenance that can be done to prevent it's failure??
 

·
Registered
Joined
·
187 Posts
As a TDI newbie, can someone explain to me why this fuel pump costs $10k? Does this include a new engine and trans too? Sorry, I'm sure this a stupid question but I just don't see how this happens.

Is there any special maintenance that can be done to prevent it's failure??
Its so expensive because the entire fuel system is replaced as you cannot clean any metal fragments from the pump failure. So anything that is related to fuel is replaced.
 

·
Registered
Joined
·
119 Posts
Discussion Starter · #20 ·
In this case the dealer had seen HPFP due to gas in the tank or bad diesel. In my case, this was the first HPFP tat was not operator error.

Because this is such a catrosophic failure, I really think that VW needs to have their eyes on it...
 
1 - 20 of 24 Posts
This is an older thread, you may not receive a response, and could be reviving an old thread. Please consider creating a new thread.
Top