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Discussion Starter · #1 ·
so i looked under my rabbit this morning to relocate the position of the links. i felt that the rear of the car was just not coming around like i wanted it to. so, i thought i should just adjust the links. i slid under the rear of the car to see that the rear sway bar had broken.




i had installed the autotech 25mm rear swaybar about a month ago. i have to say that i wasn't to upset do to the fact that i had read of other people having the same problem. autotech had steeped up and took care of them. so, i wasn't too worried. i made a call to autotech and spoke with Ryan. he told me that they were having problems with the older units and that he would ship out a new bar today. he was very helpfull. i had no problems with any of their products in the past. it was just an problem with the fabrication of this unit. i give them props for very good customer service. thanks guys. http://****************.com/smile/emthup.gif
 

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Re: broken rear swaybar...... (anti bling)

search in the archives.
autotech has a nice policy on broken sways from them http://****************.com/smile/emthup.gif
You will probably find this picture of the first vortex reported autotech that broke:
 

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holy ****! I think mine broke too! I was driving yesterday and heard this huge clunk me and my girlfriend stopped got out and found a L shape metal bar. I didnt know if it came off my car or I ran over it.
I am going to go take a pic of it and see if I can get a pic from under the are.
nevermind just crawled under and everything looks fine, I kept the bar i found and ill ask my tech tomorrow if he knows if it came from my car.


Modified by Supplicium at 9:55 PM 9-14-2007
 

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Re: broken rear swaybar...... (anti bling)

it completely sucks when a company makes a shoddy part...(obviously autotech does work this way on purpose), its great when they give their customers <0> hassle to make it all correct and working again.
**as long as the new/replacement part is better tha the first and actually works as advertized*
http://****************.com/smile/emthdown.gif for shipping a crap part
http://****************.com/smile/emthup.gif http://****************.com/smile/emthup.gif for owning up to the mistake and making it right again.
sometimes sheist happens
 

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Discussion Starter · #10 ·
Re: broken rear swaybar...... (plastic_starfish)

i just got the replacement swaybar from UPS today. WOW what a great response from Autotech! they steeped up and took care of the problem. i will be doing business with them again! thanks Ryan for taking great care of me!
 
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