Detailer scratched my windows!!!

Sort of sucks that the cheap Advantix camera I got at Wal-mart has come in handy so often at the dealer.
I got in the bad habit of taking pictures of the vehicle every time I take it in for service, just in case. And while they yelled and screamed that the damage wasn't their fault - it's hard to argue with time-stamped photos taken right before you pull out of the driveway.
Especially when you're quite willing to show people the photographic proof of the before and after service photos, along with letting them see how good a job they do on the repairs to fix damage.
Though it was a hint from the insurance agent to make sure I take an occasional time-stamped photo of the vehicle, just in case.

Re: Detailer scratched my windows!!! (SpeedyGLX)

Hmmmm...I am thinking about replacing my windshield due to 2 small pits and numerouse small pits. Is there some other way to remove the pits and specks without having to replace the entire windshield? (I was quoted $325 for OEM windshield & seal, incl. installation by local auto glass co.) I know someone mentioned glass polish--which brand and how effective is it? Is there any coating I can put on the windshield to prevent or minimize future damage??

Re: Detailer scratched my windows!!! (wlombardi)

I also scratched mine at an Ultra Mar station, I was so pissed my car was only a month old! Lucky for me they paid my deductable
Cheers
D

Re: Detailer scratched my windows!!! (SpeedyGLX)

To all the people that says its his word against the shop. Thats not true, and not by a long shot. Body shops, Dealers , Service stations ect ect are required to inspect the car when taking possesion & keys. They are responsible for documenting any existing damage espically if they are performing work that it is even remotely related to the existing damage. At this point a dealer who is performing body work should note what is wrong with the car and note this on the reciept at time of drop off. The customer then has every right to inspect his car prior to accepting it back from a shop. If the car has any damage that was not noted on the car before hand and has a good possibility of being incurred on the shop grounds they ( shop ) must prove it was already on the car ( and will be required to prove why they didn't take note of this ). And guess what fellas that workorder from dropping the car off is a legal document. You've got a car that was dropped off and returned with damage that was not previously there ( according to the dealers work order ). You've got a solid legal case and he doesn't have a leg to stand on in court. Nothing.
The question that decides this is at what point did you point out to the dealer that the window was scratched ? If you did it after leaving the lot your probably SOL , if you pointed it out before leaving I'd ask why you brought in a car to have a windshield inspected for damage and cleaned and had it returned full of scratches that they didn't say where there in the place

Re: Detailer scratched my windows!!! (SpeedyGLX)

speedy, where in jersey you at?
nice to see a dub exactly (besides color) like mine
although it makes me feel less special
not sure if any of this stuff will work for removing scratches but hope it helps http://www.properautocare.com/glass---plastic.html
http://****************.com/smile/emthup.gif

Re: Detailer scratched my windows!!! (SpeedyGLX)

I would take it back and give them poop... have them fix it cause they ****** it up Fight the Power!!!

Re: Detailer scratched my windows!!! (ChrisM)

that is funny windows are cheap, but labor is a killer, but I will do it my self.

Re: Detailer scratched my windows!!! (SpeedyGLX)

I had to replace my main winshield, the station paid my deductable $250, those windows for our cars aren't cheap!! I think it came to about $800 or so, thank god I didn't pay a dime! what kind of detail shop did you go to? Was it a well recognized one or some no name joe. If they did that to my windows I would talk to whomever the owner is and make them pay
Good luck bro
D