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I went into my dealer (Campbell Nelson VW in Seattle, WA) just this past Wed to have a rear tail light replaced, to exchange my faulty coil packs for the updated ones, and to get an oil change. Also, ever since I bought my 2001 Jetta 1.8t used last Sept, one plastic clip on the battery cover has been broken, causing the top of the cover to sit a little awkwardly. I inquired as to purchasing a new battery cover, but never asked for it to be worked on. Anyway, the point of my story is this... I got my car back with the tail light replaced, the coil packs replaced, and my oil changed along with the following statement on my receipt...
"DUE TO PERFORMANCE PARTS INSTALLED BATTERY MISSING OUTSIDE COVER NOTHING CAN BE DONE WITHOUT THIS COVER. ENGINE HAS BEEN MODIFIED AND POWERTRAIN WARRANTY NO LONGER VALID."
My only mods are a club18t CAI and a Forge 007 diverter valve. Needless to say I was a bit surprised and upset with my dealer. I called the service manager. He was a complete and utter weiner/tool. He actually tried to convince me that the OEM diverter valve was higher quality and better for my 1.8t than the $130 aftermarket valve I have installed. He even went so far as to call my Jetta a "hot rod"!! I have a friggin' DV and CAI!! Does that make my car a hot rod?!! Good god.
Anyway, I have been told that this is illegal and I plan on pursuing the matter further. I was wondering if people here could point me in the proper direction as to who I should notify/complain to about this situation. Your help would be greatly appreciated. Thank you.
M.c.
P.S. *NEVER*... *EVER*... go to Campbell Nelson VW in Seattle, WA. I do not recommend them to any form of VW enthusiast or even to a buyer who has no interest in working on their car. Avoid Campbell Nelson VW like the plague. IMO they were looking for ways to void my warranty and didn't give a rip about my passion for my car or my consideration as a customer.

Modified by M.C. McMic at 11:36 PM 6-28-2003


Modified by M.C. McMic at 11:44 PM 6-28-2003
 
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