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OK this is all information gathered from my personal experiences and that of others that have sent me their own stories to tell in one large post so here you go.
Alright, after almost 3 years and over $20,000 spent at EIP it came to an end today. And once again it came with a last minute surprise, this time it was only another $200 but still a surprise.

First and formost, I was a happy EIP customer for a while until the lies and deceit just became overwhelming. I apologize for not being a true dubber and holding back all of these years and hope everyone can forgive me. I won't be surprised if you can't or if I lose a few friends after this post.
This most recent trip to EIP was for my turbo removal and sale to Andrew (pomme....) to benefit my father and the Operation THUMB fund. Well I spoke with and planned the removal out in May and set it up to occur June 2nd. On May 10th Rich and I finally agreed on a price of $1750 (all inculsive, and I have 3 different emails to prove this). One week later however I decided to see if I could lower the cost by purchasing oil/filter and all of the necessary parts so I wouldn't have to wait incase the parts weren't in EIP's stock. So I asked Rich if I supplied the parts could he do it for $1500? He said he couldn't so I said fine $1750 (all inclusive) but I already had oil/filter and head bolts so I sent them along and saved him money not having to buy those for me. Well after a week nothing was happening and I was getting angry PM's from Andrew in the UK because this was starting to get expensive for him (and I don't blame Andrew on bit). So John at EIP (Probably the absolute nicest guy and most helpful since Kyle left), did absolutely everything he could to get things right for me.
(JOHN, Please quit as you are too good for that place)

Unfortunately John wasn't working on the car so he had to go by what Rich and Fred were capable of doing. Then I get the email that I have a bad O2 sensor (well, it won't come out), so I have to buy one. But I told them it wasn't bad, it was stripped by them the last time and they couldn't get it out so the put a CAT delete on my car and charged me for that like I got an upgrade. All they did was push the blame to me as they do with everyone and everything so they don't have to pay. But too make a long story short, John did everything he could to get the kit off to the UK and my car finished. But to date (June 28) the ECU is still not in the UK and the turbo system just arrived yesterday. It took less than a week to remove, but 3 weeks to do what ever it is that EIP does and poor Andrew (pomme....) is still without his ECU.
This is old news but now to the real reasons we are here, to unveil some truths.
Seriously I am very sorry to all, I have known about a few of these for a while and others I have just learned about so again I will assist anyone who wishes to take action.
jettin123 (Chris) Your turbo kit is a used kit that was taken off of Kyle Izzets car (and I am sure you paid full price).
Jeremy (rabbitgtibbar) who is no longer on this site, without his knowledge EIP blew his motor during testing and replaced his pistons with pistons lying around the shop.
Big lu: EIP blew your engine twice and just pieced it together for you to take and then blamed it on you when it blew a 3rd time.
Les: Your kit was put together with used parts, actually I am pretty sure they were my used Stg one parts when I went ball bearing and COMP FMIC.
If any of you know Randy Sargent. Well his engine was blown and EIP used a used higher mileage engine to fix it without telling him.
Cesar (MyblueR32Turbo): His motor blew less than 5 days after getting the stage 1 and EIP and I talked him into Stg 2 so nobody would know (many did and I apologized a million times for this). But hey his car is not bad except he gets 120miles to the tank and burns a quart of oil an week. It will be fixed this weekend as Chris and I are removing it.
Rob Faur (Green R32) His car is running 20lbs of boost and Rich wont fix it. So once it blows Rich will make money rebuilding it.

AZsightsound (Brandon): Your car really never made over 450 wheel HP (after the initial run which you have the dyno sheet from) and I just found this out today.
So the initial Dyno was 100% accurate but I was told that those numbers were never repeated and if you dyno'd it today that it would 100% not hit 450 whp

Every single R32 turbo has been back to RIP, sorry EIP for some issue or another (mine ended up with an oil leak and that "3 Year Warranty" is a joke and never honored. Smoke and mirrors my friend.
“My friend” received Cat cams and EIP said they were Schrick, and they still say it.
12V Turbo: You car caught on fire on the dyno just prior to the pick up. EIP cleaned it up and delivered it as ready to go.
Everyone and their mother knows: The race file was actually Nos and if you paid for that file demand your money back, oh and Rich's run at the track was of course NOS assisted.
Jessla: Your clutch was faulty and EIP made you pay for labor even though it wasn't anything he did. (Jessla has chimed in to say that he has actually had 3 clutch installs at EIP).
At the first R32 GTG, r32mxspd (Aaron) your car broke down do to them messing up your ECU and you now have a different in your car.
Oh and the first (test) Stg 2 before mine EIP blew the engine twice and the guy sold it on ebay.

Don't get me wrong EIP did a lot of very nice things for me and I am grateful for that but the bad definitely out weighs the good in this case.
Hope you make the right choice and good luck with all of your modding. http://****************.com/smile/emthup.gif
This one's for the THUMB
.
Steven

edited content but you still get the picture.
Oh and JJ fought for me harder than anyone other than Kyle and I am sorry not to have mentioned you earlier. My intentions are to rid myself of everything that is bothering me and move on and I have done so.



Modified by R32 Turbo no more at 3:55 PM 6-29-2007
 

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Re: EIP (Rich) the company and you. Do you really kno ... (R32 Turbo no more)

Edit: The text of the original post has been mirrored online at the following location:
http://rdefined.com/phpbb/view...21493
Additionally, here are 3 links expanding on what Steven said about about Lu's R32:
http://forums.vwvortex.com/zerothread?id=2728169
http://forums.vwvortex.com/zerothread?id=2694835
http://forums.vwvortex.com/zerothread?id=2963559
-------
Thank you for your honesty, Steven.
I am at a complete loss for words.


Modified by Mike Solo at 10:04 PM 6-28-2007
 

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Re: (Jamaican_tuner)

http://****************.com/smile/emthup.gif for you posting these details Steve - sorry you and everyone else had to go through them.
indeed at some of what you posted!!
Peace mate
 

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Re: EIP (bostoneric)

Quote, originally posted by bostoneric »

lets just leave this thread alone...
http://****************.com/smile/emthup.gif

X2 Sorry to hear about this Steven. The good pay for the bad..
 

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Re: EIP (Rich) the company and you. Do you really kno ... (R32 Turbo no more)


Amazing, you told me this was coming and that you were holding back, boy you were not kidding.
One word for these situations: Wrong!
 

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Re: EIP (rich!)

steven i'm sure at this point your wishing you never got involved w/ EIP..Thanks for posting and i hope things work out for everyone.... http://****************.com/smile/emthup.gif your good people http://****************.com/smile/emthup.gif waterfest come to the dubaudi booth and we'll have a
 

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Re: EIP (Foes)

its weird how when you are a fan of a particular product or company you are willing to overlook things until you see the light.. im glad you saw the light, its just unfortunate you didnt see it $20+K ago.. best of luck to you..

sad just sad
its a good thing the majortity of eips customers dont come on vortex because they would be losing more customers fast
 

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Discussion Starter · #14 ·
Re: EIP (Rich) the company and you. Do you really kno ... (R32 Turbo no more)

Sorry guys had to edit some of this info, but everything I left will hammer my point home. I am not name calling or bashing. I am simply giving my opinion and the opinion of others about said tuner.
Steven
 

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Re: EIP (speedbump2)

Sorry to see this for all the customers involved.
A very sad posting, but the truth needed to come out.
One thing remains... i guess this makes all us haters truely realists....
The sad thing is, I should feel vindicated... but all I feel is empty. Empty that fellow dubber's would be treated so callously.

Here's to hoping people learn from this and decide to spend their money better informed and elsewhere. http://****************.com/smile/emthup.gif
 

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Re: EIP (Foes)

Quote, originally posted by Foes »

Dude, honestly a post like that will not help this thread in any way..A lot of people probably just got ripped off and may have not known about it..Eating popcorn is not so polite


Modified by Foes at 12:29 PM 6-28-2007

x2
Steven - you know how I feel.
To all others who have been affected by this - I am truly sorry and wish you all the best. Sad day.
 
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