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Discussion Starter · #1 ·
I am not going into too many details it's late and spent hours dealing on this subject. I ordered my cupkit in early Nov. and wait TWO MONTHS for it to arrive. Went to get it installed and guess what!!!!! .....
They sent me the wrong front springs not for a VR6 at all. ARRGGG!!! I have many choice words to use at this time... fudge this poop is all. I had to drag a friend through the poop with me....which I feel bad about.
So no ups to TM Tuning tonite for sure http://****************.com/smile/emthdown.gif http://****************.com/smile/emthdown.gif http://****************.com/smile/emthdown.gif
 

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Re: I am pissed at TM Tuning short H&R cupkit story (mybabyjetta97vr6)

dayamn, i always heard those guys were pretty good in terms of customer service and the quality of their products.
sorrie to hear about ur mishap......

good luck with gettin ur order straightened out ! http://****************.com/smile/emthup.gif
 

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Re: I am pissed at TM Tuning short H&R cupkit story (markthree)

sorry to hear....it was nice to meet you tonight......dont let the suspension bully get the best of you.
 

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Discussion Starter · #6 ·
Re: I am pissed at TM Tuning short H&R cupkit story (1a3trek)

quote:[HR][/HR]sorry to hear....it was nice to meet you tonight......dont let the suspension bully get the best of you.
[HR][/HR]​
Nah I'm fine just felt bad for D. So hey another time another story... and if mine will look as good as yours did I will be happy and all good things come in good time. Ha! It was good to meet you and watch the guys play with the toys.
 

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Re: I am pissed at TM Tuning short H&R cupkit story (markthree)

I have had nothing but positive dealings with Damian and the rest...Sorry to hear though I know you were looking foward to them too!
 

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Re: I am pissed at TM Tuning short H&R cupkit story (mybabyjetta97vr6)

Sooner or later this was going to happen. They're going to make an error. I'm not sure about dealing with a company in another country. Returns and exchanges would be a nightmare!
 

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Re: I am pissed at TM Tuning short H&R cupkit story (Ghetto-8v)

took me 2 months just to get some lousey lugnuts from tmtuning........
why i didnt get them from dealership? cuz i dont like them one bit! bastids!
 

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Re: I am pissed at TM Tuning short H&R cupkit story (DopeVr6)

It happens to the best of companies, and considering that this is the first time most of us has ever heard of anything bad coming from those people I strongly urge you not to bust them on this. I'm sure when you spoke with them they were really very sorry for what happened. It happens man, it just sucks that it happened to you.
 

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Re: I am pissed at TM Tuning short H&R cupkit story (asylum)

Dang Michele, that bites. I know you've been rubbing your hands together in anticipation for a little bit. Hope it all works out okay.
 

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Re: I am pissed at TM Tuning short H&R cupkit story (mybabyjetta97vr6)

I'm sure the delay was due to the holiday season, at least that's the only thing I can think of. This makes me wonder a little because I was planning on buying a set from these guys as well. But I've usually read positive feedback about these guys so Santa probably just got swamped this year.
 

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Re: I am pissed at TM Tuning short H&R cupkit story (the pik)

sorry to hear that, that sucks
don't worry though they are very good of taking care of their mistakes. i ordered M3 tails from them and when i get them finally, one of the lenses were broken. they sent me new ones right away. they are worth the wait, just have to still be patient. http://****************.com/smile/emthup.gif
 

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Re: I am pissed at TM Tuning short H&R cupkit story (GOLFIII)

yes, mistakes do indeed happen. Also when you pay for cheapest possible shipping, expect delays from germany, wanna guarantee it quick, spend the extra dough.
Right now i've got a cup kit and about 5 grille to send out for them (ups lost the original shipment) i just cant fit everything into my gti to take to ups, so i guess it'll have top wait another day. So if your one of those people, just know your stuff is here, and will be shipped out quick to you.
Also, if the cupkit box is labeled as a 6 cyl. i don't really think its tm's fault as hr assembles these things not TM, its posssible for HR to have put the wrong springs in the box.
 
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