Here is a little pearl of wisdom, coming straight from the mouth of Scott in the Beaudry service department.
My car is creeping up on its 5k oil change/maintenence, and since beaudry is the only vw dealer here, well, i feel (felt!) slightly more comfortable taking it there than taking it to the neighborhood jiffy lube.
i may recondiser that thought however.
i called the dealership, asking when Raul was available, and i wanted to see how much it was going to be, as i know it will a) be more expensive than my previous plethora of jiffy lube oil changes, and b) i know the specific synthetic oil is more expensive.
this isnt news to me, i was expecing it. he approx. $65. *gasp*... okay... okay... i can live with that (not thrilled but ooohhhkayy....)
conversation went something along these lines from that point:
me: I was wondering what type of oil you use for that oil change?
him: Its a 4w-40 synthetic oil...
me: What is it rated?
him: I dont know....
me: Is there a number anywhere that says 505.xx?
him: It is the correct oil for tdi.
me: I'd just like to ensure that the correct oil goes in my car, that is my top priority.
him: That is our top priority as well, it is the correct oil for a tdi.
me: The 04's are different from the 03. It should be rated 505.01, can you confirm that you have this available, and that that is what will go into my car?
him: Can you please hold for just a moment?
*8 minutes pass, i get a little ticked*
him: Thank you for educating me on that, we do indeed have the 505.01 oil, and I appreciate you informing me of that.
someone PLEASE give me an alternative to this freaking HIDEOUS place?!?!??! id really prefer to have it done at a dealership....
Modified by kande at 2:20 AM 2-13-2004