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CarFax Report May Have The Answer.
I to bought a 2007 Passat with the 3.6 engine with 128k miles. When I found out I may have a fatal flaw in the engine I called the local dealer where I got nowhere..
With the CarFax report I was able to find the original dealer who sold the vehicle and that the original owner continued to have service there. I called them, a service advisor said he had never heard of the problem, but checked using my VIN. He came back and said it did have a oil bolt failure and the engine was replaced at 25k and gave the date. I asked if I could get a written statement to that affect and he said they could not do that. That service date and mileage was on the CarFax, but only said "Computers checked". Obviously VW did not want that problem to get out.
Apparently a dealer cannot see what another dealer has done, or so they say.
I to bought a 2007 Passat with the 3.6 engine with 128k miles. When I found out I may have a fatal flaw in the engine I called the local dealer where I got nowhere..
With the CarFax report I was able to find the original dealer who sold the vehicle and that the original owner continued to have service there. I called them, a service advisor said he had never heard of the problem, but checked using my VIN. He came back and said it did have a oil bolt failure and the engine was replaced at 25k and gave the date. I asked if I could get a written statement to that affect and he said they could not do that. That service date and mileage was on the CarFax, but only said "Computers checked". Obviously VW did not want that problem to get out.
Apparently a dealer cannot see what another dealer has done, or so they say.