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i heard about the recall from Mayer Volkswagen in Larchmont, New York. here's what happened: A couple of months ago, my CEL turned on at about 50k miles. My only mod was a eurosport exhaust. i took it to the dealership (Mayer) and they said that i needed to get a new oxygen sensor and a new MAF sensor, which they could do for $500, and this repair was not covered by warranty, because i had passed the 24k mi limit. i took the car home, and called Volkswagen Customer Care (VWCC), tel# (800) 822-8987, and told them it should be covered by the 10yr/100k mi engine/drivetrain warranty, and they agreed to cover the cost of repair. i made my appt. with Mayer to have the repair done, but two weeks before my appt. came, my window regulator broke (for the 4th time), and i brought the car to Mayer that night. everytime my regulator has broken, Mayer tells me to bring the car in ASAP, and they'll do the repair the same day. so when i brought it in for the window this time, i asked if they could do the oxygen and MAF sensors too. they returned the car to me the next day, telling me they now discovered that only the air change over valve had to actually be replaced. my CEL was gone and i was happy . . . until two days later when it came back on. i called Mayer, and they now said that my CEL is actually due to a defectively manufactured oxygen sensor, and that there is a recall on these oxygen sensors. they said that volkswagen would send me a letter regarding the recall, and then i could schedule an appt. with them and have the repair done for free, but i would have to wait for the letter. it sounded too fishy, so i called VWCC to confirm. they said that they dont have any information on recalls, and could not help me. so i guess im stuck waiting.
VWCC helped me in the past by getting my window regulator fixed for free. It was the 2nd out of 4 times it had broken, and the only time the dealer tried to charge me for the repair. the dealer's illogic was that since i had passed the 24k mi limit of the 2yr/24k mi "everything" warranty, i should be charged for the repair. i told VWCC that since the regulator had already broken once, before i had passed 24k mi, it showed that there was a manufacturer's defect, and should be repaired free of charge whenever it breaks. they agreed to cover the cost, and Mayer didn't even try to charge me the 3rd and 4th time it broke. i hope VWCC comes thru this time too.
anyone else hear about this recall(or any other one that applies to a '00 gti vr6)? i'm thinking about taking this sham to the media. thats the only solution i could think of. any other ideas?
VWCC helped me in the past by getting my window regulator fixed for free. It was the 2nd out of 4 times it had broken, and the only time the dealer tried to charge me for the repair. the dealer's illogic was that since i had passed the 24k mi limit of the 2yr/24k mi "everything" warranty, i should be charged for the repair. i told VWCC that since the regulator had already broken once, before i had passed 24k mi, it showed that there was a manufacturer's defect, and should be repaired free of charge whenever it breaks. they agreed to cover the cost, and Mayer didn't even try to charge me the 3rd and 4th time it broke. i hope VWCC comes thru this time too.
anyone else hear about this recall(or any other one that applies to a '00 gti vr6)? i'm thinking about taking this sham to the media. thats the only solution i could think of. any other ideas?