Re: Purchasing GLX Manual (ErinG)
First of all, let me say that the individual that you are dealing with is
certainly being very generous, but walking a very fine line in terms of
loyalty to here employer. On more than one occasion I have referred
clients that are looking for a VW EuroVan Camper(We are not an Authorized
Camper retailer), to friends who are...but this is a very different situation.
The Dealer that is refusing to do this trade is taking this stand for a variety
of possible reasons...First...it could be secondary to not getting a car that they wanted recently, or they may feel that failing to get the car that you want
from your Dealer; you will in fact get it from them.
Here is a suggestion...Call the Dealership with the car, ask for the General
Manager...Tell him that you want that car and that you understand that the
Sales Manager will not do the trade...Make it quite clear that the Dealership
that you are dealing with will order the car for you, but that you would really
*prefer* sooner than later...the prefer part is very important; car dealers
can be like dogs...they can smell fear & desperation! *Suggest* to the
General Manager that all things being equal, no publicity is MUCH better than
bad publicity, and that if they stay the course and refuse to do the trade, that
you will remind every person that you know who is interested in buying a VW
just how *cordial* the refusing Dealer has been and how absolutely wonderful
your SalesPerson is. And that you would much prefer to wait for this Passat
to be built for you than to deal with a firm that maintains a posture such as
theirs. Thank him for his time and go get your car.
Like all business' sometimes the tail wags the dog...The GM may have no idea
what his Sales manager is doing or in this case not doing.
There is also the possibility that the other Dealer could have a deal pending
on your car...Who is to say?
I hope that this helps a little bit...And, just maybe you will get the news that
they will do the trade tomorrow...Good Luck & Merry Christmas
First of all, let me say that the individual that you are dealing with is
certainly being very generous, but walking a very fine line in terms of
loyalty to here employer. On more than one occasion I have referred
clients that are looking for a VW EuroVan Camper(We are not an Authorized
Camper retailer), to friends who are...but this is a very different situation.
The Dealer that is refusing to do this trade is taking this stand for a variety
of possible reasons...First...it could be secondary to not getting a car that they wanted recently, or they may feel that failing to get the car that you want
from your Dealer; you will in fact get it from them.
Here is a suggestion...Call the Dealership with the car, ask for the General
Manager...Tell him that you want that car and that you understand that the
Sales Manager will not do the trade...Make it quite clear that the Dealership
that you are dealing with will order the car for you, but that you would really
*prefer* sooner than later...the prefer part is very important; car dealers
can be like dogs...they can smell fear & desperation! *Suggest* to the
General Manager that all things being equal, no publicity is MUCH better than
bad publicity, and that if they stay the course and refuse to do the trade, that
you will remind every person that you know who is interested in buying a VW
just how *cordial* the refusing Dealer has been and how absolutely wonderful
your SalesPerson is. And that you would much prefer to wait for this Passat
to be built for you than to deal with a firm that maintains a posture such as
theirs. Thank him for his time and go get your car.
Like all business' sometimes the tail wags the dog...The GM may have no idea
what his Sales manager is doing or in this case not doing.
There is also the possibility that the other Dealer could have a deal pending
on your car...Who is to say?
I hope that this helps a little bit...And, just maybe you will get the news that
they will do the trade tomorrow...Good Luck & Merry Christmas
