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3,622 Posts
Discussion Starter · #1 ·
I am upgrading from 303-1 to 311-2 and am having trouble. I submitted the information you requested and received the new activation code. When entering the new code I get a message that the code is invalid.
I've converted the old and new codes to different fonts to rule out typo's.
I guess the main question is, do I need to de-activate v.303-1 before I can enter the new code for 311-2?
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