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Just got the Reimbursement Claim Form in mail. To see if you qualify if you don’t receive the mailing go to www.waterpumpsettlement.com and enter your VIN.
Water pump Settlement Paperwork came today!
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Lol, I got 5 separate notices last week, for 5 different VWs the wife or I have owned, covered by the settlement. Waste of paper, really; especially since I’ve never had a water pump fail on any of those cars or any other 😁 no money for me…
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277 Posts
No Canadian love here from the looks of it..I didn't even realise mine was leaking until I lost the motor
Looks like it supersedes the 6 yr/72k mile warranty and limits VW's responsibilty to a maximum of 1 water pump replacement/vehicle. I'm confirming this but that's what an attorney friend said after reviewing the settlement paperwork. I'm likely opting out of the settlement.
I got this letter too even though my alltrack went through carvana to some lucky new person.
What miffed me, was that my wife's old 2010 Passat wagon 2.0 CCTA was NOT included on the covered vehicle list. Put three stinking pumps on that car, what a pain.
What miffed me, was that my wife's old 2010 Passat wagon 2.0 CCTA was NOT included on the covered vehicle list. Put three stinking pumps on that car, what a pain.
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What is the benefit of opting out of the settlement?
I was thinking the same thing, get this out of the way so I don't have to worry about it!
VW would continue to be liable for all water pump replacements and related engine damage to the end of the 6 year warranty period rather than just the first time it happens. If it is like my Passat it took the dealer 3 tries to get a water pump in that didn't leak. Under this settlement I would have had to pay for the last 2 replacements. The risk is that I might have to foot the bill myself if the water pump the fails the first time after the 6 year warranty .
You can litigate on your own.
When they leak is it a high pressure leak or would possibly some hi temp silicone seal stop it?
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954 Posts
It's not really "high" pressure, but it's enough (~20 psi) that RTV on the outside is almost 100% likely to NOT work no matter how clean you get it before applying it.
The pump housing is what's faulty. Ironically, the older versions had an aluminum housing which seems to never fail. The pump and plastic pipe that runs to it fails but not the housing. I wonder why they left out the Porsche Macan as it has the same E888 engine in it and those housing fail too.
Thanks, not to belabor the point what about JB Weld? I would probably try that if I could reach it. I hope it is a while as only 5k mi on car now and I drive 2200mi/yr. !! 🙂Maybe someone will try it. I would change my own coolant and wouldn't be able to use the warranty anyway.
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I'd be doubtful about that also. But if you could find the exact location of the leak and clean it well, it might work for a while. The 2 issues with anything semi-rigid on the outside sealing a leak in a plastic part are 1) to get good adhesion, and 2) to not have the different thermal-expansion coefficients make it come loose.
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Thanks. So it seems we should decide based on our currenty warranty right? My 2018 has a 6 yr basic and powertrain warranty, so that would take me through 2024. If I had a water pump failure in 2025, then I would be responsible for the cost since I'm out of warranty and not in the proposed settlement correct?
Since it's most likely the housing, to access it, you pretty much need to remove the intake manifold. You can try to flat rate it by just doing the throttle body but that is way too much of a risk to get something wrong. If you want some real fun, try to replace the belt for it as it runs off the back of the balance shaft and it has a LH threaded bolt that's a joy to get off. At least it's not like a Ford 3.5l V6 that's in things like an Explorer. It's internal and runs off the timing chain. Pays 15 hours to replace.
My situation: 2016GSW with 79500 miles. I have a very, very slow loss of coolant (coolant was topped of at 70k oil change by a dealer and I topped off the recovery tank at around 78k with about 4oz of coolant). The 70k oil change was not done by my usual dealer because I couldn’t get an appointment and that dealer in his ”recommendations” of points to be addressed included a leak at the thermostat housing along with a bunch of regular maintenance items that I had already done.
After finding out about the settlement I called that dealer and my regular dealer explaining the situation and both said the replacement would be covered as long as I had the car in for service before 80k and they could verify the leak. I’m leery of the dealer that did the oil change because of his recommendations for service that I had already done and don’t trust them completely but they have an earlier service appointment date available while my regular dealer can’t get me in for two weeks which will put me perilously close to going over 80k.
After finding out about the settlement I called that dealer and my regular dealer explaining the situation and both said the replacement would be covered as long as I had the car in for service before 80k and they could verify the leak. I’m leery of the dealer that did the oil change because of his recommendations for service that I had already done and don’t trust them completely but they have an earlier service appointment date available while my regular dealer can’t get me in for two weeks which will put me perilously close to going over 80k.
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