What's up with Bildon Motorsports?

1167 Views 8 Replies 5 Participants Last post by Mucci, Apr 28, 2009

Mucci

Discussion Starter · Apr 28, 2009

I ordered spacers from Bildon Motorsports 2 weeks ago. They deducted my money the day of purchase but I never got a confirmation e-mail.
I waited a week then e-mailed them about this (since they apparently aren't taking phone calls anymore) and got a response saying they never received my order and they'd "try to go find it."
It's been 5 days since that e-mail and I've e-mailed them again - yet still no response.
Their site says: "Do to a slowdown in domestic business we have been forced to reprioritize. As a result we no longer are taking phone calls on a regular basis. Please email us and we will respond quickly to your inquiry."
Anyone know if they're going under? This is annoying since these spacers I've waited 2 weeks for are the only item left in order to get my daily driver back on the road.

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Harpoon

· #2 · Apr 28, 2009

Re: What's up with Bildon Motorsports? (Mucci)

I've never even heard of the company, but can't you just cancel the credit transaction? That's probably what I would do if I were in a situation like that.

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Mucci

Discussion Starter · #3 · Apr 28, 2009

Re: What's up with Bildon Motorsports? (VDUBber91)

Quote, originally posted by VDUBber91 »

I've never even heard of the company, but can't you just cancel the credit transaction? That's probably what I would do if I were in a situation like that.

http://www.bildon.com - they sell H&R Spacers, amongst other things.
I wasn't aware I could cancel a transaction that already went through. I'd prefer the spacers though.
Anyone know a number to reach them at?
I tried their old 412 894 7227 - but it's disconnected

Modified by Mucci at 9:01 PM 4-27-2009

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GLI_DRIVER

· #4 · Apr 28, 2009

Re: What's up with Bildon Motorsports? (Mucci)

Just call your credit card company,cancel the transaction,Done.

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MoparShaha

· #5 · Apr 28, 2009

I placed an order for studs and nuts last week, got my stuff today.

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Mucci

Discussion Starter · #6 · Apr 28, 2009

Re: What's up with Bildon Motorsports? (GLI_DRIVER)

Quote, originally posted by GLI_DRIVER »

Just call your credit card company,cancel the transaction,Done.

Like I said, I'd like to get in touch with them and just get the spacers sent. ECS has them on 4-7 day back order + roughly 2 days shipping.
I'm not looking forward to another week 1/2 - 2 weeks of public transit.
edit: maybe they don't actually. I was looking at the ECS ones, not HR

Modified by Mucci at 9:05 PM 4-27-2009

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Mucci

Discussion Starter · #7 · Apr 28, 2009

Re: What's up with Bildon Motorsports? (Mucci)

Funny how as soon as I send them an e-mail about me canceling the transaction I get a response within 15min.

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spockcat

· #8 · Apr 28, 2009

Re: What's up with Bildon Motorsports? (Mucci)

Quote, originally posted by Mucci »

Funny how as soon as I send them an e-mail about me canceling the transaction I get a response within 15min.

Tell them you are going to dispute the purchase with your credit card company and you will get a response within 5 minutes. CC disputes are a big PITA for them to deal with.

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Mucci

Discussion Starter · #9 · Apr 28, 2009

Re: What's up with Bildon Motorsports? (spockcat)

Quote, originally posted by spockcat »

Tell them you are going to dispute the purchase with your credit card company and you will get a response within 5 minutes. CC disputes are a big PITA for them to deal with.

I already disputed the transaction and told them I did - that's what sparked the 15min response.
I mean jesus, it's been 2 weeks since the money was withdrawn and I've gotten NO resolution or order confirmation from their end.
They claim there was never an order yet I copied the transaction from my bank account and sent it to them showing the money deducted for the spacers from "Bildon."

Modified by Mucci at 11:56 AM 4-28-2009

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