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Re: what's your dream dealership? (Black Lightning)

I've never been to a VW dealership that I'd feel comfortable leaving my car with. The parts depts at McKenna (HB) and Fladeboe (Irvine) are okay if you get the right guy (the Indian guy at Fladeboe lived near where I come from in England, so he's cool with me - plus he knows his parts pretty well).
But the idea of having the dealer work on my car fills me with dread. Even recalls (especially recalls, actually). So I do the work myself now I have a garage, or take it to Ron Wood / VW Specialties for really big stuff that I don't have the time for (daily driver y'see). They're the only guys I trust to touch the car without f..king it up.
However, my wife's A4 is under warranty, and she takes it to Newport Audi/Bentley/Porsche/Rolls-Royce (/Chevy.. cough) and they've been good. Cos they know that customer service is EVERYTHING, especially in NB, where you can essentially remove the money issue.
 
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