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Discussion Starter · #1 ·
i took my car in so they could check my problem with the headlights.
and their answer was, sorry we can't look at it because it's european parts.
i would call Germany and male an appointment there!

HOW STUPID IS THAT!
seriously... that is one of the biggest reasons i hate Kansas!
i wish i was back in Turin!
i need beer!

definitely a beer
 

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Re: why do we have dealerships? (eduardopepe)

u took it to a vw dealer? are your headlights different or something (e-codes / European HID's)? missing something ?
 

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Re: why do we have dealerships? (eduardopepe)

My dealership is just a convenient source for certain parts. I have never considered having them touch my car.
 

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Re: why do we have dealerships? (sntx)

wanna hear something funny?
my euro dealer has problems with my euro headlights!

!!! no kidding !!!
 

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Re: why do we have dealerships? (sntx)

Quote, originally posted by sntx »
My dealership is just a convenient source for certain parts. I have never considered having them touch my car.

^my current and future feelings...
 

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Re: why do we have dealerships? (Ballistic)

I don't think it's an 'indeed' problem at all. It's a VW part, so VW dealers should support it. It'd be different if we were talking about non-OEM parts, though.
If your dealer won't help you with your OEM parts, find another dealer. Mine hasn't made a fuss so far over that or anything else.
 

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Re: why do we have dealerships? (Buran)

Dealers are in business to make money. TIME is money.
They draw a very broad, sometimes unreasonable line, like "nothing except US-Spec VW parts will get our attention."
Ecode lamps v. US lamps??? Yes, it's a bit unreasonable, but lets say you custom-converted your drivetrain to 4motion? Should they have work on that?
So a over-reaching policy is made so dealers won't have a gray area on stuff they hardly ever see/have to become proficient on.
Suck it up. It's part of modding cars.
 
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