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Discussion Starter · #1 ·
First i ordered euro bumpers, badgeless grille, H&R adapters. They told me it would take 1 week to get everything and i was okay with that. I call them 2 weeks later to find out where my parts are and they couldn't even track it for me. 3 weeks go by and i get all my stuff, but find that the textured bumpers have primer on the textured part. So i call them up and they tell me they can't do anything about it
During that time i also ordered some grilles for the euro bumpers, well it's been 4 weeks and no grilles
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How the hell can these guys run a buisness like that and have sh!tty service.
I just had to vent as this has been bothering me for so long.
BIG http://****************.com/smile/emthdown.gif to RPI
 

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Re: WTF is going on with RPI? (stevevr6)

It sucks to hear about all of these shady shops that have been ******* people over letely. Did they failt to realize that the purpose of you buying the euro bumpers were for the textured black tops on the bumper?
I don't get it...and you have every right to be pissed man...sorry to hear about it...but i hope everything works out for you in the end http://****************.com/smile/emthup.gif
 

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Re: WTF is going on with RPI? (VR6 Oh my)

RPI got me too, $170 for "Clear/red" In.pro Tails with orange in them, cant see a hint of orange in the pictures.
 

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Re: WTF is going on with RPI? (EvilVento2.oT)

i dunno they were good to me, i got my bumpers for 399 shipped to my door and free bumper grill and i orderd them 1 week before christmas eve and they came christmas eve http://****************.com/smile/emthup.gif
 

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Discussion Starter · #8 ·
Re: (GTI Beast)

Quote, originally posted by GTI Beast »
I work about a block away from RPI, I can go harrass them for you guys

Kick him in the ..........
 

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Re: (stevevr6)

Usually its not primer over the textop its the tape they use to mask off the texture top when they spray the bumpers , souble check cause when i got my first set i though it was painted too.
 

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Discussion Starter · #10 ·
Re: (COCOTASO)

Quote, originally posted by COCOTASO »
Usually its not primer over the textop its the tape they use to mask off the texture top when they spray the bumpers , souble check cause when i got my first set i though it was painted too.

Mine was oversprayed, who ever did the taping didn't tape it properly
 

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Re: WTF is going on with RPI? (stevevr6)

I don't even want to mention how much of a nightmare my business with them was but I will tell you it took me like 5 months to get a $600 credit back.
They guys there are all cool and easy to talk to but the business end sort of hurts.
 

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Discussion Starter · #12 ·
Re: WTF is going on with RPI? (alex97jazzblue)

Quote, originally posted by alex97jazzblue »
I don't even want to mention how much of a nightmare my business with them was but I will tell you it took me like 5 months to get a $600 credit back.

 

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Re: WTF is going on with RPI? (alex97jazzblue)

Quote, originally posted by alex97jazzblue »
I don't even want to mention how much of a nightmare my business with them was but I will tell you it took me like 5 months to get a $600 credit back.
They guys there are all cool and easy to talk to but the business end sort of hurts.
and this my friend is why you dont deal with RPI or TMTUNING or any of these 1/2 ass companies
keep it to potter and such other companies http://****************.com/smile/emthup.gif
 

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Re: WTF is going on with RPI? (ThatGuy)

I never liked RPI. Good selection, but overpriced. They made me come into their shop to pick up a part. When I got there, they gave me the wrong part, and mine was out of stock. http://****************.com/smile/emthdown.gif
 

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Re: WTF is going on with RPI? (MainEvent)

I always order my stuff From Concept1.ca http://****************.com/smile/emthup.gif
I got my badgeless grille, euro lip and mk4 looks with no problems. Took like 3 days to get each item. The only slight problem was they they forgot to ship the euro plugs with the mk4 looks, i called back and they shipped it out right away http://****************.com/smile/emthup.gif
 

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Re: WTF is going on with RPI? (stevevr6)

Quote, originally posted by stevevr6 »
find that the textured bumpers have primer on the textured part. So i call them up and they tell me they can't do anything about it

It's not their fault you bought cheap ass Italian knock-offs.. had you bought OEM that would not be a problem..
 

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I've ordered many things from RPI... always got great service and prices. http://****************.com/smile/emthup.gif
Sorry to hear you had some problems. http://****************.com/smile/emthdown.gif
 

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Re: WTF is going on with RPI? (stevevr6)

Steve, I called and left a message as well as E-mailing you directly a few days after this thread appeared.
I do not have the specifics of what the delay with your order was, however when a customer calls us and our computers are not down - as they have been for five spereate full days over the past six months then we can easily give you a tracking # - especially on a CDN shipment.
If there was some primer overspray on the textured part of the bumper, we would cover you for the labour to correct that - if we sent you the wrong bumper - an all smooth if you wanted a textured top - then we would rush the correct one out and collect the wrong one later. There is no way we would leave you with the incorrect parts.
As stated on the message I left and in the Email I sent - we have no order in the system for you for the grilles - and I want to confirm your address before I send them to you at no charge.
They are not included with the bumpers and are a seperate item that have to be requested, as many guys run the Kamei air ducts and do not want them. They were not a part of your original order and that is why you did not get them.
Free stuff - just call me!
 
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