What color is the LED on the interface when plugged in? .

What are the results for K1, K2 when you click [options] [ test]?

 

LED was green, I will try again tonight. And will test K1 & K2 and follow up with results.

 

As mentioned, the LED was green, and after running the test. Both K1 and K2 show OK. Now after the screen shows up, i try to rescan the car. A error message comes up saying in not connected/pluggedinto the car. But I am actually and the green LED is lit up.

 

Try this:

-Uwe-

 

Have you has any luck? My Ross tech vcds has been acting up ever since I updated to 11.11.4 software. I've tries everything I can think of but it just keeps saying Usb interface not found when I try to test and save under options.

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I can say that after last few updates, VCDS is more complicate to operate. For example in long past - sofware was more stable. Now more time software is frozen, WInXp or Win7, it's hard to close VCDS.exe from Windows process (hard reset) need to reset whole PC, re-plug from USB and (or) from CAR not helping.
In never happen before
My 2nd one with COM interface working little bit better, but close Software from (alst + ctrl+del) when is froze is also very hard even impossible.

 

OK so little update.

I decided to try on mine on a audi A3, it scanned the entire system no problems.
This was a 2007 A3, but tried again and same thing wont go past the transmission scan. I even did a module scan, did the engine, scanned no problem at first. Then before I can click on measuring blocks it stops. a message saying something like controler not connetected . unfortunatly my laptop shut down due to low battery, wife pluged it in and went to use it before I could double check the message.

car runs but has a misfire , but when i try to scan, i get error messages and cant go any farther.

James K.

 

Since you indicate you are licensed, registered HEX+CAN owner, may I suggest that you call us when you are in the car with your PC? Tech support hours are 9a-1p and 2-6p EDT, Mon-Fri.

 

I agree I called last Tuesday talked to Dana at Ross tech realized my cable was the problem. I mailed it wens and got my new warranted cable on sat. Awesome service!!!!!

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